North American Van Lines (NAVL), which includes University Moving and Storage as a key part of its network, has been honored with a 2024 Quest for Quality Award in the Household Goods & High-Value Goods Carriers category by Logistics Management Magazine. NAVL is one of only five providers to receive this prestigious award in the category, earning top marks in Information Technology, Customer Service, and Equipment & Operations. Additionally, NAVL achieved the highest overall weighted value rating across all attributes, with a score of 51.45 (compared to the average of 43.79 among the five winners).
"2024 has been a very challenging year for household goods carriers," says Kevin Murphy, Vice President and General Manager for North American Van Lines. " Being recognized for excellence under such conditions, as well as being rated so high against top competitors in our industry, is an even greater honor for our agents and their teams. It is truly a testament to the hard work and dedication our agents, drivers, crews and logistics teams put in every day to serve our customers.”
This marks the 41st year that Logistics Management has issued the Quest for Quality Awards, based on the most extensive poll of its kind within the transportation and logistics industries. The 2024 awards were determined from 3,175 survey responses, with companies being rated across five key attributes: Performance, Value, Information Technology, Customer Service, and Equipment & Operations.
If you are looking to work with an outstanding, award winning mover, contact University Moving & Storage today. Our movers have the best customer service, equipment, and skills in the moving and storage industry.